Terms and Conditions
1. Terms
By accessing the website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on the website;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Newsletter
By providing Your Research Coach with your e-mail address, you agree that we may use your e-mail address to send you important notifications and communications about our services, news and special content. If you do not wish to receive these e-mails, you may opt-out of receiving them by sending us your request through our contact information or by using the "unsubscribe" option in the e-mails themselves. This option may prevent you from receiving emails about our services, important news and special content.
4. Courses, E-books, and Digital Products
The digital products offered by Your Research Coach are designed for students and healthcare professionals looking to get into clinical research and statistics. These products include courses, e-books and other digital resources accessible through the website and various third-party platforms.
When you purchase any of our digital products, you will get access to the content purchased on the relevant third-party platforms where the product is hosted, once your payment has been successfully processed. It is the user's responsibility to ensure that the information provided during the purchase process is accurate and complete to avoid any delay in accessing the product.
Access to digital products is personal and non-transferable, which means that the user may not share their access with third parties or distribute the content of the products purchased. Any attempt to share or redistribute the digital products without prior authorisation from Your Research Coach may result in suspension of access without refund.
In addition, the digital products are subject to copyright and other intellectual property rights. By purchasing these products, you agree to use the content solely for personal and educational purposes, and not for reproduction, distribution or commercial use without the express consent of Your Research Coach. Any unauthorised use of the digital products may result in legal action.
Although Your Research Coach is not responsible for the continuous availability of the products on the different third-party platforms where the product is hosted, we will do our best to ensure uninterrupted access. In case of any technical problems related to the access to the digital products on the different third-party platforms where the product is hosted, it is recommended to contact the technical support of Your Research Coach to solve the problem.
5. Payments
Payments for the digital products offered on Your Research Coach will be processed through the payment methods and processors integrated in the different third-party platforms where the products are hosted or on the website itself, such as Stripe and PayPal. At the time of purchase, users will be able to choose between the payment methods offered by these processors, including credit and debit cards, as well as the use of PayPal accounts.
By selecting a payment method and completing the transaction, the user authorises Stripe, PayPal or the relevant payment processor to process the payment on behalf of Your Research Coach. It is the user's responsibility to ensure that the payment information provided is correct and up-to-date to avoid problems with the transaction.
All payments are processed in a secure environment provided by the relevant payment processor, which ensure the protection of the user's personal and financial data. Your Research Coach does not store credit card, debit card or PayPal account information, as all payment processing is done directly through the third-party payment processors.
In the event that payment is declined for any reason, the user will be notified immediately, and delivery of the digital product will not proceed until a valid payment has been made. Your Research Coach reserves the right to cancel access to digital products if any attempt of fraud or misuse of payment methods is detected.
By proceeding with the purchase, the user accepts the terms and conditions of use of Stripe, PayPal or any other third-party payment processor, as well as any fees associated with the use of these services. Users are advised to review the policies of each payment processor to better understand how their data is handled and what security measures are in place during the transaction.
6. Shipping and Delivery Policy
As all our products are digital, no physical products will be sent by post. Once your purchase is complete, you will receive your digital products by email. If you do not receive access information to your digital products within 2 hours of purchase, please contact us at [email protected], and we will assist you in accessing them as soon as possible.
7. Limitation of Liability
Your Research Coach provides digital products, such as courses, e-books and other educational resources, designed to assist users in their professional development in the areas of medicine and health professions, with a special focus on research and statistics. However, these products are provided on an ‘as is’ and ‘as available’ basis, without any express or implied warranty of accuracy, results, or fitness for a particular purpose.
Your Research Coach does not warrant that the digital products will be free of errors, interruptions, or technical problems. While we make every reasonable effort to ensure the quality and accuracy of the content, we cannot guarantee that the information provided in our products is completely current, accurate, or appropriate to the individual needs of each user.
Your Research Coach shall not be liable for any damages, whether direct or indirect, resulting from the purchase or use of the digital products offered on our website, or from the inability to use them.
This includes, but is not limited to, damages for loss of profits, loss of data, business interruption, damage to reputation or any other intangible loss.
The user assumes all responsibility for the choice, use and interpretation of the information contained in the digital products. Your Research Coach is not responsible for any actions or decisions taken on the basis of the content of the products, nor for the results obtained from their use. It is the user's responsibility to ensure that the products purchased meet their specific needs before completing the purchase.
In addition, Your Research Coach is not responsible for the technical compatibility of the digital products with the user's devices, nor for problems arising from the internet connection, software or hardware used to access the products. Access to the digital products may be subject to interruptions due to maintenance, upgrades or unforeseen failures in the different platforms where the products are hosted, and Your Research Coach is not responsible for such interruptions.
Your Research Coach's total liability in all circumstances shall be limited to the amount you paid for the digital products, and this limitation shall apply to the fullest extent permitted by applicable law. If any provision of this clause is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
8. Copyright
All materials on the website, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other elements are protected by copyrights, and/or other intellectual property rights owned and controlled by Your Research Coach or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all materials on the website are made available for limited, non-commercial, personal use only. Except as specifically provided herein.
No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Your Research Coach prior express written permission. You may not add, delete, distort, or otherwise modify the material.
Any unauthorised attempt to modify any material, to defeat or circumvent any security features, or to utilise Your Research Coach or any part of the material for any purpose other than its intended purposes is strictly prohibited. Please do not copy any content and pass it off as your own, as a copyright infringement will occur.
9. Copyright Complaints
Your Research Coach will respond to all enquiries, complaints and claims relating to alleged infringement by breach or violation of the provisions contained in UK and international copyright and intellectual property laws and regulations. Your Research Coach respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material provided on the website infringes your copyright or other intellectual property rights, please submit your request via our contact information, with the following information:
· Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.
· A statement specifically identifying the location of the infringing material, with enough detail that Your Research Coach may find it on the website.
· Your name, address, telephone number and e-mail address.
· A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorised by the owner of the rights, or its agents, or by law.
· A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorised to act on the copyright owner's behalf.
· An electronic or physical signature of the owner of the copyright or the person authorised to act on behalf of the owner of the copyright interest.
10. Prohibited Activities
The following activities are prohibited:
· Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the website, including, but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with these terms.
· Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
· Deep-link to any part of our website for any purpose without our express written permission.
· "Frame", "mirror" or otherwise incorporate any part of the website into any other website or service without our prior written permission.
· Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software used by Your Research Coach.
· Evade, disable or otherwise interfere with security-related features of the website or features which prevent or restrict the use or copying of any content.
11. Disclaimer of Warranties
Because of the nature of the Internet Your Research Coach provides and maintains the website on an "as is", "as available" basis and makes no promise that use of the website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.
You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse Your Research Coach for any loss or damage caused as a result. Your Research Coach shall not be liable for any amount for any failure to perform any obligation hereunder if such failure is due to the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war or force majeure.
These terms do not affect your statutory rights as a consumer which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, Your Research Coach excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Your Research Coach and Your Research Coach shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
· Any incorrect or inaccurate information on the website.
· The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or any product purchased through the website.
· Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
· Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
· Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing or using content from the website or from transmissions via emails or attachments received from Your Research Coach.
All representations, warranties, conditions and other terms which but for this notice would have effect.
12. Third Parties
Through your use of the website and services you may encounter links to third party websites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred.
Where Your Research Coach provide details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that Your Research Coach are in no way responsible or liable for any such third-party sites.
13. Indemnification
You agree to defend and indemnify Your Research Coach and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
· Your breach of this agreement or the documents referenced herein.
· Your violation of any law or the rights of a third party.
· Your purchase of the products.
14. Electronic Communications
No responsibility will be accepted by Your Research Coach for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes.
15. Changes and Termination
We may change the website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these terms at any time by notifying you in writing (including by email) or without any warning.
16. Personal Data
Any personal information you submit in connection with the purchase of products will be used in accordance with our privacy policy. Please refer to our privacy policy.
17. Integration Clause
This agreement together with the privacy policy and any other legal notices published by Your Research Coach, shall constitute the entire agreement between you and Your Research Coach concerning and governs your use of the website.
18. Arbitration
You acknowledge and agree that any dispute, claim or controversy arising out of or relating to these terms and conditions, whether for breach, termination, performance, interpretation or validity thereof, as well as the purchase of our products, shall preferably be resolved by binding arbitration between you and Your Research Coach. However, the right of both parties to bring individual claims in a court of competent jurisdiction if they deem it necessary remains.
In the event of any dispute arising in connection with your use of the website, purchase of our products or breach of these terms and conditions, both parties agree to seek resolution through an arbitration process. This process will be conducted before a recognised and respected arbitration entity, selected by mutual agreement of both parties and following applicable commercial arbitration rules.
In addition, the user agrees, to the extent permitted by applicable law, not to initiate, join or participate in class action lawsuits associated with any claim, dispute or controversy that may arise in connection with the use of the website and the purchase of our products. This commitment seeks to promote a more agile and personalised resolution of any conflict, favouring arbitration and individual legal actions over class actions.
19. Applicable Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. This applies unless binding arbitration is agreed in the relevant section.
20. Final Provisions
Your use of our website and purchase of our products is conditioned upon your acceptance of and compliance with all of the terms and conditions set forth. This authorisation to use our services does not extend to jurisdictions where these provisions are not respected or applied.
Our commitment to compliance with these terms is strictly governed by applicable laws and legal process. Importantly, these terms do not restrict our ability to comply with legal or governmental requirements, including but not limited to those relating to law enforcement and the use of our website. Information provided or collected in connection with your use of the website and purchase of our products will be subject to these requirements.
In the event that any provision of these terms and conditions shall be declared invalid, illegal or unenforceable by any court or competent authority, such decision shall not affect the validity or enforceability of the remaining provisions. The failure or delay in enforcing any of these terms and conditions by us at any time shall not constitute a waiver of our rights to enforce such provision, or any other provision, in the future.
We reserve all rights not expressly granted herein, while at all times maintaining the protection of and respect for our intellectual property rights and prerogatives.
21. Contact Information
If you have questions or concerns about these terms or the products, please contact us through our contact page or via the contact information below:
Your Research Coach Ltd.